Refund policy
At Beshap, we want you to love your shapewear, and we are committed to ensuring you get the perfect fit. If you’re not completely satisfied with your purchase, we offer easy exchanges under the following conditions:
Exchanges & Returns:
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Timeframe: We accept exchanges within 30 days of receiving your order.
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Non-Returnable Items: Free gifts, bras, underwear, and items marked as final sale cannot be returned.
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Condition of Items: Products must be returned unworn, unwashed, in their original condition, with all tags and liners still attached.
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Try-On Guidelines: Please try on items without makeup, perfume, or beauty products that could leave marks or scents. Items that show signs of wear may not be eligible for exchange.
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Underwear Requirement: We kindly ask that you wear underwear when trying on your purchase to ensure the item remains in returnable condition.
Refund Policy:
Due to hygiene reasons, we are unable to process refunds for shapewear that has been worn or used, as these items cannot be restocked. Refunds are not possible, but exchanges are available for eligible items.
Exchanges:
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Free First Exchange: We offer free exchanges, and for the first exchange, Beshap will provide a complimentary return label.
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Subsequent Exchanges: For any exchanges after the first, customers will be responsible for the shipping costs associated with the exchange.
How to Return or Exchange:
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Contact Us: Email our customer care team at support@beshap.com with your order number and request.
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Exchange Shipment: After receiving approval, drop off your package at your local post office.
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Tracking Information: Please provide us with the return tracking number once the item has been shipped.
We want you to feel confident and comfortable in your shapewear, and we’re here to make the exchange process as simple as possible. If you have any questions, feel free to reach out to us.